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Exclusive Holidays Ltd

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Address: 15 Rushton Road, Market Harborough, Leicestershire, LE16 8QL
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  • Reviews

    3 Reviews on “Exclusive Holidays Ltd”

    • Colin Rowe 12 months ago

      After being recommended to holiday with Exclusive Holidays we were not disappointed. We booked a 5 day holiday to the Isle of Wight in 2020 which was postponed due the pandemic. We can now pass on that recommendation – a thoroughly enjoyable experience with husband and wife team, Sandy, courier and Nigel (former coach driver of the year) staying at the Shanklin Hotel. We are looking forward to our next trip!

      Colin & Chris Rowe
      Kingsthorpe Northampton
      June 3rd 2021

      Reply
    • Christopher Wiggins 8 months ago

      Very disappointed with the Scotland’s North Coast 500 recent holiday. This company take their terms and conditions of “we reserve the right to alter without notice” to the extreme. The itinerary in the brochure was substantially altered, for example free time in Pitlochry being turned into a 5 minute drive through. Only 1 of the 5 hotels mentioned in their brochure was used; with 2 of the substitutes namely the Muthu Royal at Thurso (a 2 night stay) and its sister hotel Muthu Glasgow River being unbelievably bad – not fit for purpose. We had checked the hotels in their brochure and were happy with them, but not some of the replacements. Had we known the replacements and checked them on Trip Advisor we certainly would not have taken this holiday. The majority of reviews just gave 1 star.

      Reply
      • Nigel Powner Post author 4 weeks ago

        Thank you for your comments and apologies for the delay in replying – for some reason I have only been notified of your comments today (25/4/22).

        I would like to correct some inaccuracies. With regard to the hotels we used on this holiday, the three main hotels we stayed at were clearly listed in the 2021 holiday brochure, including the Muthu Royal at Thurso. We do not list the hotels for the two overnight stops on the outward and return journeys, of which the Muthu Glasgow River was one, other than the approximate area they will be in, as these are arranged closer to the dates of travel. There was therefore no change to any accommodation we advertised.

        In addition, the holiday was run exactly according to the itinerary in the 2021 holiday brochure, with the exception of the Pitlochry stop. This was changed as we felt it was not the best place to have a break in light of the travelling distance on that particular day, and would have meant that on departure from Pitlochry, there would have been a non-stop journey of 3.5 hours to our next visit. As this was only ever intended to be a 45 minute coffee / comfort break, we decided to arrange a complimentary coffee stop at a hotel, at our expense, a little further in the journey to make it more comfortable for all passengers.

        Reply

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